Archive for the ‘Product Updates’ Category

Message Vault now available in the cloud!

Wednesday, October 1st, 2014

Voicemail archiving & litigation hold support can now be deployed in less than a day.

Got another litigation hold?  Need to archive voicemail records from your Cisco phone system NOW?  Be responsive and ready with Message Vault’s newest release – powered by Donoma Cloudbank.

With the speed of flexibility of the cloud, you can have a voicemail archiving solution in place in just a few hours.

  • Preserves data without spoliation
  • APIs available for additional integration
  • Intuitive, easy to use interface
  • Message redaction 
  • Policy driven retention & destruction

Do you have existing voice records (even from other systems) that need to be archived?

Talk to us about how we can help you bring critical records into Message Vault to streamline management, search & retrieval.

>Contact us to learn more!

 

Unify for Gmail – now 100% in the cloud!

Thursday, July 10th, 2014

You’ve been asking, and now we’ve delivered: pure cloud unified messaging for Gmail.

Unify for Gmail in the cloud

Now Gmail users can have the convenience of cloud-based unified messaging without the hassle of on-site servers.

  • Voicemail integrates with Gmail inbox.
  • No additional hardware needed.
  • Sets up in minutes.
  • Call control option with Cisco Jabber.
  • Federates with Cisco Instant Messaging.
  • Graphical call controls.
  • Automatic message cleanup.
  • Intuitive, no training needed.
  • No client software to install or manage.
  • Supports all major smartphone platforms.
  • Ready for Cisco BE6000 & HCS.
  • NOW – on premise virtual server or 100% cloud.

Ready to try it?  Request your free trial today!

Unify for Gmail completes Cisco Interoperability Verification Testing

Thursday, April 3rd, 2014

It’s been a big week!

While we are all very excited about the latest release of Message Vault, we have more good news to share: Unify for Gmail has successfully passed Cisco Interoperability Verification Testing and it is certified for their UCS virtual server platforms.

Within the Cisco community these credentials offer additional peace of mind that our products have been verified by an independent testing lab to work with Cisco technology.  Now our entire Unify suite has IVT and UCS credentials.

Running Gmail?  Contact us today for info, pricing or a demo!

Learn more

Here’s the official joint news release from Cisco:

Blacksburg, Va. – (April  08, 2014) – Donoma Software, a registered Solution Developer in the Cisco Developer Network Program, announced today that its newest Unified Messaging Solution — Unify for Gmail 8.5 has successfully completed interoperability verification testing (IVT)* with Cisco Unity Connection,9.1.

Featuring integration with Cisco Jabber, Unify for Gmail 8.5 offers a robust enterprise solution that is: virtualization aware; fully scalable up to 100,000 users or 5,000 users/server; tightly  integrated with Cisco Presence and Cisco Jabber; easily archivable and searchable; and allows indexable documentation options expected from Donoma’s Unified Messaging Family. Unify for Gmail 8.5 supports the rapidly growing base of Gmail clients who run Cisco phone platforms and is available for immediate installation.

“Donoma worked collaboratively with Cisco personnel and preferred Cisco partners to design and extend the value of the Cisco platform for users on Gmail.  Unify for Gmail represents another Donoma Software solution supporting the value of unified messaging,” stated Parker Pearson, Vice President of Marketing, Donoma Software.

Using Donoma Software’s Unify for Gmail Solution, remote users can stay connected and share voicemail–via email– by utilizing voice mail options delivered to their Gmail inbox. Additional features include: presence indicators and federation with Cisco Unified Presence Server; graphical call controls within the message (including Click to Call and Click to IM); Caller ID; timestamps; message sensitivity flags; dynamic updates and message cleanup with “touch it once” completion. The integration of Cisco Jabber ensures IM recording and sync with other mobile devices to reduce communication cycle confusion.

Donoma Unify for Gmail with Cisco Jabber adds an important element to the Unified Messaging Solutions Family and fully integrates with Donoma Message Vault allowing the ability for archiving of voicemail and IM—making saving and filing messages or voice records as easily as other electronic documents or photos. Additionally, the Donoma Support model includes: Tablets; iPhone; Blackberry; Windows Phone; and Android plus install options for monitoring without adding additional burden to IT staff or extensive end user training. Additionally, users who migrated to Gmail but were previous Unify license holders may convert old licenses into new Unify for Gmail licenses with Donoma’s Trade Up option.

The Cisco Developer Network unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers, harnessing the power and intelligence of the network.  As a Solution Developer, Donoma Software shares Cisco’s strong commitment to customer service and satisfaction; has completed multiple interoperability verification testing based on criteria set forth by Cisco; and supports customers 24 hour/7 days a week. With offerings such as Unify for Gmail 8.5, customers can deploy a broad range of Cisco compatible business applications, devices, or services that can enhance the capabilities, performance, and management of the Cisco network.  For more information on Unify for Gmail 8.5 interoperability with Cisco Unity Connection 9.1 go to: https://marketplace.cisco.com/catalog/products/4180.

About Donoma
Donoma Software is a Cisco Solution Developer specializing in solutions that add productivity, compliance, and cost-effective manageability to the Cisco Collaboration platform.  Since 2004, Donoma products have been used around the world to increase productivity, reduce risk and provide a higher level of responsiveness for clients. Donoma Unified Messaging solutions integrate voice messaging, mobile technology and e-mail to support the demand for flexible and feature rich electronic communications. Donoma Archiving applications address the issues of electronic record retention and compliance to archive client voicemail. For more information visit: www.donomasoftware.com.

* Interoperability testing is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.

Contact:

Parker Pearson,
Vice President Marketing,
Donoma Software
(540) 443-3577
parker @ donomasoftware.com

We’ve made it to (Unity Connection) 10!

Wednesday, April 2nd, 2014

Getting ready to deploy Cisco Unity Connection 10? Are you also running Lotus Notes?  Then you’ll be pleased to know Donoma Unify for Lotus Notes now supports UCN10!

For those of you already enjoying all the benefits of Unified Messaging with Unify for Notes 8.7 – there’s nothing for you to do.

If you are running a prior Unify for Notes version, contact us to arrange for your upgrade.  It’s free with your enhanced support subscription.

Are you a Cisco UCN client but not running Unify for Notes yet?

What are you waiting for?  Learn a little more online and then contact us or your Cisco reseller for more information!

For those of you running Unify for Gmail and Unify for GroupWise – we expect to have similar announcements as soon as they complete testing.

Message Vault gains new features in Spring release

Tuesday, March 11th, 2014

Message Vault voicemail archiving for Cisco’s voice platform has 3 great new features in our March release!

1. Voicemail Redaction. Redact voice messages easily & protect sensitive or privacy restricted content.

2. Support for Cisco LiveRecord. Ad-hoc recording can quickly eclipse voicemail storage allocations. Message Vault solves this challenge!

3. New preview format. Preview messages even faster with our sleek new Message Preview interface.

Ready to learn more?

Contact your local Cisco reseller or  contact us today

This release will be available March 31.  Existing clients, contact Support to request your free update!

A new member of the family: Unify for Gmail

Monday, November 4th, 2013

You’ve been asking – and now we’re proud to announce the addition of a new member of the Donoma Unify family: Unify for Gmail!

Unify for Gmail leverages all the robust enterprise features and scalability of it’s Unify siblings, but brings a powerful group of new features – including new integration with Cisco Jabber!  Other great features include:

  • Voicemail delivered to your Gmail inbox, so you can stay connected from anywhere.
  • Presence indicators & federation with Cisco Unified Presence Server.
  • Graphical call controls within the message, including Click to Call and Click to IM.
  • Dynamic updates & message cleanup. Touch it once & done!
  • Caller ID, timestamps, priority & sensitivity flags for messages.
  • Supports integration with Donoma Message Vault for voicemail archiving.
  • Intuitive to use. No training required.
  • Easy to save & file voicemail messages.
  • Share voicemail with anyone via email. Even include additional documents.
  • Support for Tablets, iPhone, Blackberry, Windows Phone & Android.

We plan to have Unify for Gmail available for installation in December.  For those with year end deadlines where pre-release access would be helpful, we are making it available earlier under our Beta/Field test program.

Trade up!

For those of you who migrated to Gmail and were previous Unify license holders, we have great news!  You can convert those old licenses into new Unify for Gmail licenses with our Trade Up option.  Just contact us for more information!

>Learn more about Unify for Gmail

>Request a call

> Request pricing

>Request beta access

Message Vault Achieves Cisco Interoperability Verification

Tuesday, August 20th, 2013

Cisco logo

Blacksburg, VA – 8.20.2013 – Donoma Software today announced that its Message Vault, 3.2 has successfully completed interoperability verification testing* with Cisco Unity Connection 9.1(http://www.cisco.com/en/US/products/ps6509/index.html).

Message Vault provides voice mail archiving for the Cisco Unity Connection platform.  It enables secure, accountable policy-driven record retention of voice mail, along with the ability to search, filter, restore and report on those records.  Additionally, this solution enables the tracking of voice mails to address common customer service issues.  Administrators can quickly locate voice mails and track their status and location in the event of customer complaints as well as discovery and hold requests.

According to Parker Pearson, Vice President at Donoma Software, “So many organizations don’t realize that their voice records are subject to discovery orders or compliance documentation.  Now Cisco customers can easily close their risk exposure gap and reduce storage requirements by archiving with Message Vault.”

Anita Robarge, CFO of Humphrey, Stump & Haynie, sees Message Vault as both compliance safety-net and a customer service management tool.  She stated that “knowing that Message Vault is running on our phone system gives me peace of mind.  I like that!”

The Cisco Developer Network unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers, harnessing the power and intelligence of the network.  As a Solution Developer, Donoma Software shares Cisco’s strong commitment to customer service and satisfaction, has completed interoperability verification testing based on criteria set forth by Cisco, and can provide its customers with 24 hour, 7 days a week customer support.

With offerings such as Message Vault 3.2, customers can more quickly deploy a broad range of Cisco compatible business applications, devices, or services that can enhance the capabilities, performance, and management of the Cisco network.  For more information on Message Vault 3.2 interoperability with Cisco Unity Connection 9.1 go to: https://marketplace.cisco.com/catalog/products/3649.

About Donoma Software:
Donoma Software specializes in communications solutions for productivity, compliance and cost-effective manageability.  Our products are used around the world to help people be more productive, reduce risk and provide a higher level of communications responsiveness.

* Interoperability testing is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.

Cisco Compatible emblem

Message Vault keeps Insurance Agency on top of compliance & customer service

Wednesday, July 17th, 2013

Customer service is a critical competitive differentiation factor for Humphrey, Stump & Haynie.  As an early adopter of Message Vault, the see Message Vault helping them in multiple areas from technical administration and storage efficiency, to compliance and proactive customer service response.

>Read on!

Message Vault new feature snapshot: Message Preview

Friday, July 5th, 2013

One of the great new features in Message Vault is Message Preview.

Now, once you have pulled the messages you want into your selection cart, you can then quickly preview them via a bowser-based mini player to make sure that the message is one of the ones you want.  That way you can email, restore or download knowing the exact content of the voicemail messages in question.  It’s easy, quick and so useful!

We’re including a snapshot of the Message Preview feature from our lab so you can see:  (Just click the image to see it full size)

New Mini Player feature for message preview

Makes it easy to preview voice messages

Message Vault: New features now available

Monday, July 1st, 2013

We told you a new feature release was coming for Message Vault, and now it’s available! This latest release of Message Vault adds some great new features:

Preview messages in your search list. Now you can preview messages via mini-player to make sure you have the ones you want before downloading, emailing or restoring them.

Enhanced Search & Filter features.

Enhanced call details to track more information on message activity.

Tagging Management. Now you can establish a consistent set of tags for your entire organization to use.

Customize hold length on specific messages. Want to vary retention length on specific messages? Now you can with the click of a mouse.

Never miss records, even if systems go offline. If your systems go offline, Message Vault checks all possible locations for interim messages and archives them.

Easily move your archive location. If you want to re-locate your Message Vault archive data, it’s a very simple point and click process.

Ready to learn more? Contact us today!