Donoma Message Vault

Archiving & Regulatory Compliance
Records Management for Cisco Voicemail

Message Vault

Meet Message Vault. 

Policy-driven retention that solves regulatory compliance & litigation needs right now.  

Message Vault makes it easy to ensure that voicemail records are saved according to policy with appropriate access controls and audit trails.  Its intuitive interface makes it easy for designated personnel to quickly retrieve and produce the records they need.

Message Vault is used by organizations around the world to support a variety of needs, from litigation support to compliance with communications retention regulations such as FINRA, HIPPA, SOX and GDPR to name a few.  Best of all, our unique architecture proves the unparalleled data integrity and retention policy compliance.

Key Features:
  • Archives messages immediately, regardless of end user action.
  • Policy-based retention.
  • Role-based Access Control for security, accountability & auditing.
  • Intuitive interface and usability features make it easy to filter & produce records rapidly.
  • Voicemail Recordings may be redacted to protect sensitive data prior to sharing outside your organization.
  • Optional end‐user self service to replay & tag archived voicemail records.
  • Saving voicemail becomes easy and auditable.
  • Available API for expanded integration options.

Available either on‐premise or via the cloud.

Learn more:

Message Vault @Work: Ensuring Compliance & Proactive Customer Service

Message Vault @Work: Turning Voicemails into Helpful Organizational Assets for Safety & Accountability

Voicemail archiving in plain English (YouTube)

Article: When it comes to archiving: don’t forget the voicemail

Archiving Best Practices with Osterman Research

Understanding the 2006 Changes to the Federal Rules of Civil Procedures

Whitepaper: Voicemail Archiving – Challenges & Risk Issues

· Archives messages immediately, regardless of end user deletions.

· Messages easily searchable as needed for download, restoration or reporting.

· Message Redaction. NEW

· Supports Cisco LiveRecord messages. NEW

· Optional feature for End-user self service for searching & restoring their own messages.

· Leverages Cisco’s familiar “Class of Service” settings to customize retention groups & policies.

· Ability to change message retention lengths (great for legal hold & discovery preparation).

· Message tagging.

· Preview messages via mini-player.

· Graphical real time disk storage display.

· Complete audit trail activity reporting with multiple administrator levels.

· Auto-check ensures all messages archived, even after a system outage .

· Supports easy archive re-location.