Donoma Message Vault

Simplified communications records management for
Cisco® Unity Connection® Phone Systems

Donoma Message Vault


Donoma Message Vault provides easy, flexible voicemail archiving for the Cisco phone platform.  It enables secure, accountable policy-driven record retention of voicemail,along with the ability to search, filter, restore and report on those message records.
Key Features:
  • Policy-based message archiving.
  • Compliance features for access control, security, accountability & auditing.
  • Flexible options for filtering & working with messages.
  • Supports both Cisco Unity Connection & Cisco LiveRecord files.
  • Easy, secure message redaction.
  • Easy application management & support.
  • Highly scalable with enterprise-class fault tolerance.
  • Optional end‐user self service for their own records review.
  • Integrates with Cisco Jabber.
  • Available API for expanded integration options.

Available either on‐premise or via the cloud.

Helpful Resources:

 

Message Vault @Work: Ensuring Compliance & Proactive Customer Service

Message Vault @Work: Turning Voicemails into Helpful Organizational Assets for Safety & Accountability

 

Voicemail archiving in plain English (YouTube)

Article: When it comes to archiving: don’t forget the voicemail

Archiving Best Practices with Osterman Research

Understanding the 2006 Changes to the Federal Rules of Civil Procedures

Whitepaper: Voicemail Archiving – Challenges & Risk Issues

· Archives messages immediately, regardless of end user deletions.

· Messages easily searchable as needed for download, restoration or reporting.

· Message Redaction. NEW

· Supports Cisco LiveRecord messages. NEW

· Optional feature for End-user self service for searching & restoring their own messages.

· Leverages Cisco’s familiar “Class of Service” settings to customize retention groups & policies.

· Ability to change message retention lengths (great for legal hold & discovery preparation).

· Message tagging.

· Preview messages via mini-player.

· Graphical real time disk storage display.

· Complete audit trail activity reporting with multiple administrator levels.

· Auto-check ensures all messages archived, even after a system outage .

· Supports easy archive re-location.