Donoma OneView

Call Detail Reporting & Analytics for Cisco

CDR Insight Made Easy.

OneView brings our expertise in making it easy to search Cisco communications metadata to meet a common need; insight & analytics that are easy to use and easy to understand.

This solution makes it very easy to view analytics from your Cisco phone system: from broad overviews to very specific performance metrics on specific calls.  In turn this data is easy to understand with our graphical reporting options and detail reporting tools. We even make sure that access to your analytics is role & policy based.

How is OneView better?

OneView provides insight and reporting into all three of the most common call detail reporting areas:

  • Call Quality
  • Call Detail
  • Call Accounting

Our intuitive interface makes it easy to find just the data you need, and then present it graphically to suit the needs of your audience.  The right data formatted for the right audience makes for better decision making and easier troubleshooting.

Additionally, we offer role based data access to ensure that staff have appropriate levels of policy-driven access to data.

Why Users Love it:

  • Gain insight. Easy visibility to all areas of call data: Accounting, Detail & Quality.
  • Graphical dashboards & reports.  Data is often more useful when graphical. We make that easy.
  • See activity patterns in real time.  Our patent-pending Call Tracing & Call Tracing Animation make it easy to watch individual or aggregated patterns of activity over specific periods of time.
  • Intuitive to use. Donoma’s signature interfaces makes using the system very easy.
  • Compound search functionality.  Easily filter data with multiple parameters all at once.
  • Visuals provide a picture. A few clicks provides graphical reports to analyze or present.

Why IT Chooses it:

Fast access to systems performance data for troubleshooting & support.

〉Quick installation process.

〉Virtually touch free when installed.

〉Outstanding, responsive support team.

〉No hardware required.

〉Cloud service makes setup fast & easy with feature updates added automatically.

〉30 Day Free Trial version available.