Today’s highly mobile workforce can receive office voicemail from their Smart phones and are no longer anchored to their desk phones. Customer Service reps can keep a single archive of voicemail and email. Teachers can stay in touch even when they are in the classroom. IT personnel can stay in touch even as they move throughout their support locations. Highly mobile professionals are never out of touch. No matter what, with Donoma Unify for Lotus Notes, your entire team is connected — wherever they are.
It’s easy. Unify for Lotus Notes integrates your email and voicemail intuitively — so there’s no need for training. It works with your existing equipment, eliminating IT headaches.
And it’s affordable. You’ll start seeing the benefits right away — in your productivity and on your bottom line.
Scan, prioritize and respond to all your messages from your Lotus Notes in-box. A quick glance at your in-box can show you the Caller ID for each voice message – you don’t have to wade through your entire voicemail in-box to retrieve that one very important message. No more constant calls to your voicemail system to be sure you’ve heard every important message.
Organize voice messages the same way you do email, so all communication can be retrieved from a single location. You can automatically copy voice messages to your choice of Notes folders to give you more flexibility to handle them quickly and efficiently.
Many organizations don’t realize that voicemails are electronic records that must be archived for extended periods either for legal discovery, knowledge retention, or for regulatory compliance. Yet, 59% of organizations are either not currently archiving their voicemail, or are handling it on a completely manual basis*. (*source: Cohasset Associates, 2012)
Unify makes it so simple to archive voicemail.Because Unify integrates your voice messages with your email, now your voicemail can be automatically archived with your existing email archive solution. Your email archiving policies will ensure voice messages will be held and then destroyed according to your established retention policies and profiles. It couldn’t be easier!
Donoma Unify gives the benefits of Unified Messaging coordinated with your existing Lotus Notes installation. There is no need for re-training your support staff and embarking on frequent patch updates to keep your information systems secure.
Additionally, support & maintenance includes managed support for ongoing administration, user moves and adds and ensuring continuing interoperability with patches and updates to supported Cisco Unity Connection and Lotus Notes platforms. Once the product is running, there is no administrative or support burden to IT.