Posts Tagged ‘enhancement’

New Feature Highlights: StoneScribe’s Latest Release

Thursday, June 25th, 2015

StoneScribe is our records management & archiving solution for organizations wishing to manage their Jabber Instant Message records being delivered by the on-premise (IM & Presence Server) product.

StoneScribe’s latest release (3.2.3)  features focus on compliance functionality and ease of use. Here’s a quick summary of why now more than ever, StoneScribe helps your organization not only address legal and compliance issues, but make it even easier to mine important data from interactions across your organization, both internal and external:

Keyword Smart Actions:

This is our very favorite new feature in this release, and it likely will be yours. Here’s why: now you can designate keywords that will automatically trigger a selection of options.

Auto-tag: Designate certain keywords to be automatically tagged. This expedites future searches and eliminates the need for manual management.

Keyword alert: If a particular keyword is recorded in a message, alerts are sent to designated administrators.

Audit logging: If a particular keyword is recorded in a message, the incident is logged in the audit reports.

File Shredding:

(U.S. Dept. of Defense (DoD) compliant.)  Administrators have the option now to enable DoD level file shredding when records are destroyed at the end of their life. Who needs this? Anyone who has to certify that their data cannot be reconstituted later by forensic means once the record has been deleted.

1 click Troubleshooting Support:  

Hopefully you never need our tech support, but in case you do, we’ve made it very easy for any Administrator to send in the error logs with just one click to help us troubleshoot a problem.  No technical expertise required.

API available:  

Want to integrate your StoneScribe records management into other records management systems your organization uses? With this release now we offer an API to support that need.

More optimization for storage efficiency:

Audit trails and system logs will auto archive every 30 days to keep your StoneScribe system performing at its maximum speed.

As always, this upgrade is available at no additional charge to our existing clients.

If you aren’t yet running StoneScribe yet, but want to learn more, visit our product information page to see the full list of current features.

If you have any questions, or would like to see a demo, please contact us or your Cisco Reseller today!

Message Vault now available in the cloud!

Wednesday, December 10th, 2014

Voicemail archiving & litigation hold support can now be deployed in less than a day.

Got another litigation hold?  Need to archive voicemail records from your Cisco phone system NOW?  Be responsive and ready with Message Vault’s newest cloud-based release! 

With the speed of flexibility of the cloud, you can have a voicemail archiving solution in place in just a few hours. No new servers, no hassle.

  • Preserves data without spoliation
  • APIs available for additional integration
  • Intuitive, easy to use interface
  • Message redaction 
  • Policy driven retention & destruction

Do you have existing voice records (even from other systems) that need to be archived?

Talk to us about how we can help you bring critical records into Message Vault to streamline management, search & retrieval.

>Contact us to learn more!

 

Unify for Gmail – now 100% in the cloud!

Thursday, July 10th, 2014

You’ve been asking, and now we’ve delivered: pure cloud unified messaging for Gmail.

Unify for Gmail in the cloud

Now Gmail users can have the convenience of cloud-based unified messaging without the hassle of on-site servers.

  • Voicemail integrates with Gmail inbox.
  • No additional hardware needed.
  • Sets up in minutes.
  • Call control option with Cisco Jabber.
  • Federates with Cisco Instant Messaging.
  • Graphical call controls.
  • Automatic message cleanup.
  • Intuitive, no training needed.
  • No client software to install or manage.
  • Supports all major smartphone platforms.
  • Ready for Cisco BE6000 & HCS.
  • NOW – on premise virtual server or 100% cloud.

Ready to try it?  Request your free trial today!

Message Vault new feature snapshot: Message Preview

Friday, July 5th, 2013

One of the great new features in Message Vault is Message Preview.

Now, once you have pulled the messages you want into your selection cart, you can then quickly preview them via a bowser-based mini player to make sure that the message is one of the ones you want.  That way you can email, restore or download knowing the exact content of the voicemail messages in question.  It’s easy, quick and so useful!

We’re including a snapshot of the Message Preview feature from our lab so you can see:  (Just click the image to see it full size)

New Mini Player feature for message preview

Makes it easy to preview voice messages

Message Vault: New features now available

Monday, July 1st, 2013

We told you a new feature release was coming for Message Vault, and now it’s available! This latest release of Message Vault adds some great new features:

Preview messages in your search list. Now you can preview messages via mini-player to make sure you have the ones you want before downloading, emailing or restoring them.

Enhanced Search & Filter features.

Enhanced call details to track more information on message activity.

Tagging Management. Now you can establish a consistent set of tags for your entire organization to use.

Customize hold length on specific messages. Want to vary retention length on specific messages? Now you can with the click of a mouse.

Never miss records, even if systems go offline. If your systems go offline, Message Vault checks all possible locations for interim messages and archives them.

Easily move your archive location. If you want to re-locate your Message Vault archive data, it’s a very simple point and click process.

Ready to learn more? Contact us today!

Unify for GroupWise now Supports Latest Unity Connection release

Thursday, June 13th, 2013

Quick update from our testing & Q/A lab:

Unify 8.5 for GroupWise now supports Unity Connection 9.1 – the very latest release. We want to make sure that as new releases happen, our products are ready.

If you are running Unify for GroupWise now and would like the update patch that is free for all maintenance customers, please do not hesitate to contact Support to request it.

New Message Vault update brings even more features

Thursday, May 23rd, 2013

Our June update of Message Vault will add 3 great new features:

1. Customize hold length on specific messages. Want to vary retention length on specific messages?  Now you can with the click of a mouse.

2. Never miss records, even if systems go offline. If your systems go offline, Message Vault checks all possible locations for interim messages and archives them.

3. Easily move your archive location. If you want to re-locate your Message Vault archive data, it’s a very simple point and click process.

Ready to learn more? Contact us today!