StoneScribe is our records management & archiving solution for organizations wishing to manage their Jabber Instant Message records being delivered by the on-premise (IM & Presence Server) product.
StoneScribe’s latest release (3.2.3) features focus on compliance functionality and ease of use. Here’s a quick summary of why now more than ever, StoneScribe helps your organization not only address legal and compliance issues, but make it even easier to mine important data from interactions across your organization, both internal and external:
Keyword Smart Actions:
This is our very favorite new feature in this release, and it likely will be yours. Here’s why: now you can designate keywords that will automatically trigger a selection of options.
Auto-tag: Designate certain keywords to be automatically tagged. This expedites future searches and eliminates the need for manual management.
Keyword alert: If a particular keyword is recorded in a message, alerts are sent to designated administrators.
Audit logging: If a particular keyword is recorded in a message, the incident is logged in the audit reports.
(U.S. Dept. of Defense (DoD) compliant.) Administrators have the option now to enable DoD level file shredding when records are destroyed at the end of their life. Who needs this? Anyone who has to certify that their data cannot be reconstituted later by forensic means once the record has been deleted.
1 click Troubleshooting Support:
Hopefully you never need our tech support, but in case you do, we’ve made it very easy for any Administrator to send in the error logs with just one click to help us troubleshoot a problem. No technical expertise required.
Want to integrate your StoneScribe records management into other records management systems your organization uses? With this release now we offer an API to support that need.
More optimization for storage efficiency:
Audit trails and system logs will auto archive every 30 days to keep your StoneScribe system performing at its maximum speed.
As always, this upgrade is available at no additional charge to our existing clients.
If you aren’t yet running StoneScribe yet, but want to learn more, visit our product information page to see the full list of current features.
If you have any questions, or would like to see a demo, please contact us or your Cisco Reseller today!