Posts Tagged ‘Jabber’

StoneScribe 3.2.5 Now Available

Tuesday, November 8th, 2016

Donoma StoneScribe provides easy, flexible Jabber instant message records archiving & compliance.  It enables secure, accountable policy-driven record retention, along with the ability to search, filter, restore and report on those records.

Today we are announcing our latest release: StoneScribe 3.2.5.

This release adds expanded options for record searching, filtering & production along with the ability to now archive files shared as part of a conversation.

If you are an existing StoneScribe client, you can request your maintenance update anytime by contacting our Support team at: support@donomasoftware.com.

Ready to learn more? 

Contact your local Cisco reseller or contact us for more information or to schedule a solution demo for your organization.

StoneScribe @Work: Making Compliance Easier in the Financial Sector

Thursday, April 14th, 2016

First NZ Capital of Auckland, New Zealand needed to balance rapid communications made possible with Cisco Jabber instant messaging with compliance.  They turned to Donoma StoneScribe to solve their compliance requirement, and found they gained more than mere compliance.

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StoneScribe 3.2.4 Now Available

Tuesday, April 12th, 2016

Donoma StoneScribe provides easy, flexible Jabber chat records archiving & compliance.  It enables secure, accountable policy-driven record retention of Cisco Jabber chat threads,along with the ability to search, filter, restore and report on those message records.

Today we are announcing our latest release: StoneScribe 3.2.4.

This release adds  support for Cisco Unified Communication Manager 11 and Cisco IM & Presence 11 to keep our interoperability commitments.  Additionally, records administrators can now work with an even larger set of records at one time.

If you are an existing StoneScribe client, you can request your maintenance update anytime by contacting our Support team at: support@donomasoftware.com.

Ready to learn more? 

Contact your local Cisco reseller or contact us for more information or to schedule a solution demo for your organization.

 

Donoma StoneScribe Achieves Cisco Compatibility Certification

Monday, July 13th, 2015

Blacksburg, Va. – (July 13, 2015) – Donoma Software announced today that its StoneScribe, 3.2.3 has successfully completed Cisco compatibility certification with Cisco Unified Presence Server/IM & Presence Server, 10.x. The Internet of Everything (IoE) continues to bring together people, processes, data and things to enhance the relevancy of network connection. As a member of the Cisco Solution Partner Program, Donoma Software is able to quickly create and deploy solutions to enhance the capabilities, performance and management of the network to capture the value in the IoE.

StoneScribe offers a robust enterprise-class records management & archiving solution for Jabber instant messaging running on the Cisco IM & Presence platform. Messages are accountably retained based on policy, and then can be quickly located to respond for a variety of needs, such as regulatory compliance reporting, business analytics, customer service issues or litigation hold management.

“Donoma worked collaboratively with Cisco personnel and Cisco partners to design and extend the value of the Cisco Collaboration platform and eliminates a feature gap that enables Jabber to surpass other enterprise messaging solutions in the market,” stated Parker Pearson, Vice President of Marketing, Donoma Software.

The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party developers of hardware and software to deliver integrated solutions to joint customers. As a Preferred Solution Partner, Donoma Software has achieved Cisco compatibility certification on at least one solution and can provide its customers with 24 hour, 7 days-a-week customer support. For more information on StoneScribe interoperability with Cisco Unified Presence Server 10.x go to: https://marketplace.cisco.com/catalog/products/4125.

About Donoma

Donoma Software is a Cisco Solution Developer specializing in solutions that add productivity, compliance, and cost-effective manageability to the Cisco Collaboration platform. Since 2004, Donoma products have been used around the world to increase productivity, reduce risk and provide a higher level of responsiveness for clients. Donoma Unified Messaging solutions integrate voice messaging, mobile technology and e-mail to support the demand for flexible and feature rich electronic communications. Donoma Archiving applications address the issues of electronic record retention and compliance to archive client voicemail.

*Compatibility certification via Interoperability Testing and Cisco Validated Design is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.

Contact:

Parker Pearson
Vice President, Marketing & Business Development,
Donoma Software
(540) 443-3577
parker@donomasoftware.com

 

New Feature Highlights: StoneScribe’s Latest Release

Thursday, June 25th, 2015

StoneScribe is our records management & archiving solution for organizations wishing to manage their Jabber Instant Message records being delivered by the on-premise (IM & Presence Server) product.

StoneScribe’s latest release (3.2.3)  features focus on compliance functionality and ease of use. Here’s a quick summary of why now more than ever, StoneScribe helps your organization not only address legal and compliance issues, but make it even easier to mine important data from interactions across your organization, both internal and external:

Keyword Smart Actions:

This is our very favorite new feature in this release, and it likely will be yours. Here’s why: now you can designate keywords that will automatically trigger a selection of options.

Auto-tag: Designate certain keywords to be automatically tagged. This expedites future searches and eliminates the need for manual management.

Keyword alert: If a particular keyword is recorded in a message, alerts are sent to designated administrators.

Audit logging: If a particular keyword is recorded in a message, the incident is logged in the audit reports.

File Shredding:

(U.S. Dept. of Defense (DoD) compliant.)  Administrators have the option now to enable DoD level file shredding when records are destroyed at the end of their life. Who needs this? Anyone who has to certify that their data cannot be reconstituted later by forensic means once the record has been deleted.

1 click Troubleshooting Support:  

Hopefully you never need our tech support, but in case you do, we’ve made it very easy for any Administrator to send in the error logs with just one click to help us troubleshoot a problem.  No technical expertise required.

API available:  

Want to integrate your StoneScribe records management into other records management systems your organization uses? With this release now we offer an API to support that need.

More optimization for storage efficiency:

Audit trails and system logs will auto archive every 30 days to keep your StoneScribe system performing at its maximum speed.

As always, this upgrade is available at no additional charge to our existing clients.

If you aren’t yet running StoneScribe yet, but want to learn more, visit our product information page to see the full list of current features.

If you have any questions, or would like to see a demo, please contact us or your Cisco Reseller today!